The Scotland on Canvas landscape photography collection

Returns & Refunds Policy of Scotland on Canvas

We hope you will be delighted with your purchase of a limited edition landscape photography box-canvas. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.*

If we find that the product has not been returned to us in fully resaleable condition, Scotland on Canvas reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.

Please note:

We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods.

Delivery charges:

We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted.

Cancellation of made-to-order products:

Should you wish to cancel your made-to-order product for any reason, it is unlikely that we could sell it to another customer at full selling price. We will charge a cancellation fee of 20% of the full selling price. In respect of made-to-order products our usual refund policy does not apply and products cannot be returned or exchanged unless faulty.*

*None of the above conditions affect your statutory rights when goods are faulty, or not as described.